Better Connect - Pialba (Hervey Bay)
53 Main Street, Pialba, QLD 4655
Accessible features
Financial counselling and capability
Free, confidential support to manage money and build financial skills.
At a glance
How we help
Money stress can feel overwhelming. Our free, confidential service helps you take control of your finances and find a way forward. How we help:
- Understand your money situation and what’s causing stress
- Advocate for you with bills, debts and hardship arrangements
- Support you in dealing with creditors
- Help you find financial support options
- Create a budget that works for your life
You can access:
- Financial counselling – if you're unable to pay your bills or at risk of not being able to
- Financial capability support – if you receive a Commonwealth social security payment, are a newly arrived migrant or non-citizen, or a woman experiencing family violence
Financial capability services include:
- One-on-one support, group sessions or community workshops
- Early intervention and prevention strategies
- A safe, inclusive and non-judgmental space to build confidence and make informed financial decisions
Who is it for?
For people living in select areas, QLD
This service is for:
- Adults, 18+
- People in select areas, QLD
- Face-to-face at an Each centre, Online and In the community
How it works
We wrap around you
We shape our support around what matters to you and what works best in your life.
We're experts with strong experience
Our experienced team brings the right skills to help you reach your goals.
We are a welcoming space
We create a friendly, private place where everyone feels respected and understood.
This fee covers the cost to deliver this service. We do not receive any other funding for this service.
NDIS fee schedule
As a registered NDIS provider, we understand that planning your NDIS support takes time and careful thought. A key part of your decision-making is knowing exactly what things cost. We make our prices clear before you start services so you can choose the support that works best for you.
Life is easier with the right support. Our team brings together different expertise so you get what you need, when and where you need it.
Financial counselling
Free support to help you take control of money worries
Contact us to learn more about this service and how we can support you.
Opening hours
- monday
- 8:30 AM - 4:30 PM
- tuesday
- 8:30 AM - 4:30 PM
- wednesday
- 8:30 AM - 4:30 PM
- thursday
- 8:30 AM - 4:30 PM
- friday
- Closed
- saturday
- Closed
- sunday
- Closed
What to bring with you
- Proof of income such as a payslip or income statement if you are on Centrelink
- Proof of any debts
- A list of your expenses
- Any other relevant information.
N/a
Where to find us
Choose what works for you
We believe you should be able to access support in ways that work best for you. This service is delivered:
- In person at our local centres
- Community-based services in your local area
- Video or phone appointments
Whatever option suits you best, we're here to make it easy for you to access the support you need.
Our locations
- See location details
Other support you might like
Questions about this service?
We're here to help.
Either call or message us anytime through our secure online form
If this service is not right there could be other support that works better for you
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